![]() ![]() Downgrade Lightroom and Photoshop to the last stable version.The guy that took my case did the usual stuff: I have been using Photoshop since version 3.01 was released in the nineties.Īdobe's software has featured bugs but (imho) never in this massive scale.Īfter exhausting online resources, I contacted Adobe Support. So, it is not a hot rod but also not a lame netbook. My main machine is a Dell Inspiron 7000, it has an I7 CPU with four cores and eight threads, 16 Gb of RAM and Intel's 620 UHD integrated graphics. I was close to cancel my subscription, having tried all the suggested fixes made by Adobe Support and the Community.īut I finally got both concoctions working back again. Hi, I have been experiencing the same issues with both Photoshop and Lightroom Classic since the dreadful March updates (Ides of March? pun intended.). I really hope we can all move on from this soon, it's not good enough. I've never played a game that asks you to do so, because, you know, patches. You shouldn't have to ask your users to turn off a feature to get something to work. I mean the paint bucket still doesn't know how to deal with aliasing, for example.įor me it started after cleaning my computer so I thought I'd maybe joustled something but this confirms it's some bad incompatibility with windows or a bad update. And the terrible irony is that you wouldn't need half the teaching required to use your software if it was better designed and updated. You seem to put all the subscription money into readvertising your brand for a help community no one asked for. The fact this is still happening to people from the initial post in astounding. I get a sorta imprint of the home menu screen around the project and nothing works, can't save, can only quit and say 'no' to save changes. Yup, lcoks up, usually if I try to change project. I just paid for the subscription a few days ago again but I am thinking now of just using another software because is insane to have the "best" photo editing/drawing/painting software and don't be able to work more than 30 minutes without a problem. Same problem here, photoshop isn't working, I have a new computer Lenovo 5 pro, with 16 GB of ram, Nvidia RTX 3070, AMD R7 5800, windows 11 and photoshop v23.3.2 is permanently crashing, this week I had to close it at least one time every 30 minutes because that got completely frozen, and I was working just with a few regular layers, no effects no sparkles no nothing, just black lines made without pressure sensitivity, and the program just stopped working randomly.Īnother problem that I have is when I need to duplicate a group of layers and I use the shortcut (alt+hold left click) the program stops working for at least 2-3 minutes, that is insane, so if I need to duplicate basically adobe is obligating me to not use a short cut that has been in the software for more than 10 years at least. ![]() Please check this series of suggestions related to software optimization and in-app changes you can do to optimize Photoshop's performance in this article, and please give this a detailed read through: If disabling GPU compositing does not help, you can uncheck the 'Use Graphics Processor' and restart Photoshop.You can also optimize Camera Raw, which handles Raw images in Photoshop, by going to Photoshop > Preferences > Camera Raw > Performance > Uncheck Graphics processor and increasing the cache sizes.Go to Preferences > Performance > Advanced Settings and uncheck the 'GPU compositing' option.Ensure you are working on the latest version of Photoshop v23.3.1.We are here to help.ĭoes the lag happen with any specific set of files? Could you please share the system info of Photoshop from Help > System info > Share with us? Have you tried any troubleshooting steps? We are sorry for the trouble with Photoshop.
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